Support

How can we help?

We’d love to hear from you! Here’s how you can reach us.

Sales, General Inquiries & Order Status

Looking to place an order or for an update on existing order?

Order Support

Order delivered and looking for support?

Sales, General Inquiries & Order Status

Looking to place an order or for an update on existing order?

Order Support

Order delivered and looking for support?

FAQS

Find answers to commonly asked questions.

Chat

Speak to a TOV representative now.

Showrooms

Find a location nearest you that carries TOV

Returns

Top Frequently Asked Questions

Typically, orders are processed and shipped in one business day. We have west and east coast warehouses and typical delivery times for small parcel orders (FedEx) are delivered in 3-7 days and larger items that need to ship with specialized carriers and usually take 2-3 weeks.

Most items are in stock and ready to ship! Anything on backorder will be marked as such, with the next available ship date.

Due to the impact of COVID-19, our industry is experiencing supply chain challenges and transportation delays. We are doing our best to project accurate shipping dates. However, please note these dates can change. Thank you for your understanding!

All items are shown as is. Customization is not available at this time.

Need assistance now?

516-888-3355

We’re here for you

Monday – Friday 9AM- 8PM EST
Sunday 9AM – 6PM EST

516-888-3355

We’re here for you
Monday – Friday 9AM – 8PM EST
Sunday 9AM – 6PM EST