FREE BASIC SHIPPING ON ALL ORDERS OVER $1499!
FLAT-RATE SHIPPING IN THE CONTINENTAL US
Our shipping is affordable, fast, and you will be kept updated. Below you’ll find a breakdown of our shipping options.
FLAT RATE SHIPPING
We continuously work to simplify the furniture shipping process. That’s why all of our shipping options are flat-rate – regardless of how much you order or the size of the items. Whether you’re ordering an ottoman or an entire living room, shipping is the same low price. Oh, and basic shipping is free for all orders over $1499 (before tax).
We offer three delivery options for your order 1) basic, 2) in-room, and 3) in-room with assembly. You can select the level of service right for you at checkout.
Basic Shipping: Basic shipping is free for all orders over $1499 (before tax). TOV’s basic, flat-rate shipping sends your order to your front door and is a contactless delivery. Our flat rate shipping is broken down into tiers based on your shopping cart total.
- Shopping cart total $1-$199 = $9.95
- Shopping cart total $200-$298 = $19.95
- Shopping cart total $299-$398 = $29.95
- Shopping cart total $399-$699 = $39.95
- Shopping cart total $700-$998 = $59.95
- Shopping cart total $999-$1,498 = $79.95
- Shopping cart total above $1,499 = FREE
In-Room Shipping: $99 In-room shipping sends your order right to the room of your choice. This is a great option if you live in an apartment, a walk-up, or just need some help moving a big piece of furniture.
In-Room Assembly Shipping: $149. Get your order delivered to the room of your choice and fully assembled. This is great for second-floor (or higher) destinations, busy people, or those who hate putting together furniture. Please note that while our delivery team will always do their best to help, they do not remove packaging, just in case you decide to return or exchange your product. Our delivery team is also unable to install lighting or secure furniture to walls.
These rates apply to our standard service area in the 48 contiguous United States.
Please note that some areas are beyond our Standard Service Area and our carriers do not ship to those locations. In these instances, TOV will provide the shipping cost for your approval before processing the order.
SCHEDULING YOUR DELIVERY
Our team will be in touch to let you know when you can expect your order and schedule your delivery with you. Our delivery teams typically operate from Monday to Friday, 9 AM-6 PM.
Smaller items are often sent via UPS or FedEx. These deliveries are not scheduled in advance, but we will share tracking information, so you know when to expect your order.
SHIPPING BEYOND OUR STANDARD SERVICE AREA
If you live outside our standard service area and need to orchestrate an exchange or a return, our team can help. We are unable to offer free exchanges outside standard service areas. Should you want to exchange items in your order, please get in touch, and we will provide an estimate of shipping costs. Returns outside our standard service area are subject to our standard $49 return shipping fee.